or: Gain a technology, lose a skill.
Back in the ancient past, when I was young, there was a quaint tradition that we followed in our family. It was called “supper.” Mom, Dad and kids would sit at the kitchen table and eat, and talk. The telephone hung on the wall, and if it rang during dinner, we wouldn’t answer it. “If it’s important, they’ll call back,” Mom would say. We didn’t even know who called if we didn’t answer the phone. There was no such thing as Caller ID back then. We would talk about what happened in school, and I would push my lima beans around the plate, hoping that I could somehow erase them. (To be fair, Mom knew I didn’t like them, she didn’t serve them all the time, and always gave me a small helping.)
There were always things to talk about, questions to ask, subjects we weren’t learning about at school. My Dad’s go-to answer was: “We have a book on the subject.”
And we did. There were illustrated books on fish, insects, birds, trees, dinosaurs, gardening, construction, cookbooks, encyclopedias (world Book and Britannica), in addition to all sorts of fiction.
So much has changed in the eight decades I have been alive. Nowadays, when you go into the average house, there’s nary a bookshelf or a book in sight. The living room wall will be dominated by a TV screen the size of a highway billboard. Instead of a phone on the wall, it’s in someone’s face all the time. If you want to learn about something there’s Google and You Tube. “We have a book on the subject” has been replaced with: “There’s an app for that.”
The computer has been a tremendous agent of change. I worked for twenty years in the printing business, and I saw so many things change. Phototypesetting and paste-up gave way to desktop publishing. So many jobs went away: the stat camera operator, the stripper, the plate burner, all went the way of the dodo. It was always a precarious business, and sometimes the technology changed overnight. I had to adapt, and for a long time, I did. I started using digital cameras for work in the mid-Nineties. I worked for a printer that produced grocery store flyers. When they needed a picture of a can of beans, I was the go-to guy. When they started out, the cameras were pretty crude, but I found ways to work around their shortcomings. I would shoot on bright overcast days, and if the package was a light color, I’d put a black piece of cardboard behind it, to make the colors stand out, and a dark package called for a white background. I was, in a limited way, a professional photographer, but not in the Ansel Adams sense. I didn’t have to trouble myself with f-stops and shutter speed, depth of field or ASA numbers. The camera did it all, to a certain limited extent. I also didn’t have to bother with enlargers, developer, stop bath, fixer, cropping, enlarging, dodging and burning, cutting and pasting. Photoshop did all that.
But…I had to learn Photoshop. And I did. Not to say that I became some kind of expert, but I knew enough to do what I needed to do with it. Essentially. I learned to use the program that took the place of all the tasks that had, up until then, been done by hand.
In the twenty-some years of desperate lateral moves that I laughingly refer to as my career, the longest time I ever spent working in one place was 8 years, and that gig ended very suddenly. One day I found myself standing in the parking lot of my soon to be former workplace with all of my co-workers, looking at a locked door with the bosses AWOL. It was downhill from then on. Work in my field became sporadic, and eventually I found myself lagging behind the technology curve to the point that there was really no way on.
I had a side job at the time, driving a limo, so that became my full-time job. My wife used to say that that was her dream job, because she liked driving and liked to travel. She started working for the limo company about a year before I did. This was before the days of GPS and smart phones. She acquired a collection of Hagstrom road atlases. We had one for New York City, and one for each of the counties in New Jersey. Every evening, the boss would send a fax of our assignments for the next day, and we would dig out the maps, search the coordinates for the town and then the street, and write up a simple set of turn-by-turn directions on the back of our assignment sheet. R meant right, L meant left, an octagon meant a stop sign, and three little vertical circles meant a traffic light. It had to be simple and big enough to read while driving. It was kind of a crude system, but it worked.
Around 2005, GPS systems for cars became available, and the boss got TomToms for us to use. They were very versatile, with programs for different languages and different voices, you could change the map colors, see a demonstration of your route. All you had to do was type out the state, the town, the street and the house number, and the route was laid out for you. Most of the time, it worked really well, though once in a while, it would put you on a road that didn’t quite connect to the next road you needed, or it would insist on a route that wasn’t as good as one you already knew was better. Some of the destinations we would go to frequently, like airports, we would know how to get to, but we would still need it to reach the pickup point. One of the best features of the GPS was the ETA (estimated time of arrival). One time I had a new customer that lived near where we lived who was going to Newark Airport. Once I had him in the car, I set the GPS for Newark Airport. He asked me if I didn’t know how to get there. I told him that I knew how to get there, but I wanted to have a good idea of when we would get there. At that moment, he said something that stuck with me: “Gain a technology, lose a skill.”
Navigating with a map does require some skills. You have to know where you are symbolically on the map, where you are supposed to end up, and figure out which road(s) are the best ones to get you there.
When I think about the difference between a GPS suction-cupped to the windshield, and a map in the lap of the passenger riding shotgun, it’s like the difference between a digital clock and an analog clock. A digital clock can only tell you what time it is now. It is always stuck in the eternal now. You can look at an analog clock, and you can see past, present and future time at a glance. The GPS will show you where you are, a small patch of the road ahead, and tell you when you will arrive at your destination. Of course, you have to learn to program the GPS, but it’s not difficult to use at all.
Another example of gain a technology, lose a skill is the electronic calculator. When they first appeared, they were just a little smaller than the adding machine that they replaced, but they were priced out of the reach of most people. As time went on, they got smaller and cheaper, to the point that they could be almost given away. This has created generations of people who can’t do simple addition, subtraction, multiplication or division in their heads, or even with paper and pencil. For many of them, it seems almost like a point of pride not to be good at math
When I think about this topic, one of the major places where technology has displaced skill is the automobile. I grew up learning to drive stick. Nowadays, a manual transmission is the most effective anti-theft device you can have. My wife rented a car a few weeks ago, and there was quite a learning curve involved with using the devices that made it so easy to drive. It had something called adaptive cruise control, which eliminated the need to adjust or cancel the cruise control when conditions changed. Another feature it had was a little alarm that would go off when it decided you weren’t staying in your lane, and it even went so far as to correct your steering if you strayed too far off course. I’m sure that in a few years, self-driving cars will be perfected. That’s like the future that the pop-sci magazines were predicting for the ’70s back when the ’70s were the future.
All of these newfangled devices are pretty nice to have, and I don’t hesitate to use them. But at the same time, I enjoy reading maps, I can drive a car with a stick shift, and I usually do as much as possible of the simple math I need to do in my head or on paper. I like to know how to do things, even if it’s just for the sake of knowing how to do things. Sometimes, civilization proves to be fragile. We’ve seen the utter devastation that has occurred in North Carolina, South Carolina, Georgia, Florida, Tennessee and West Virginia. The people in some of those areas have been pretty much put back into the Stone Age. They’re using mules to bring food to people in isolated areas, camping in the snow in tents, working with whatever materials are at hand to rebuild their roads and bridges. Ultimately they will survive and prosper, but it won’t be because there’s an app for that.


